سياسة الإلغاء

Delete Account

You may request to permanently delete your account at any time through the app settings or by contacting our support team.

When your account is deleted:

Your profile will be removed from our active systems.
You will lose access to your order history, saved addresses, and account preferences.
Any active promotions, wallet balance, or rewards may be lost.
Some information may be retained for legal, security, fraud prevention, or accounting purposes, as required by applicable law.

Once the deletion request is completed, the action may be irreversible.

Delete My Data

You may request the deletion of your personal data associated with your account, including:

Name
Phone number
Email address
Saved delivery addresses
Order history
Payment-related references, where applicable

Please note:

Certain records may be retained where necessary to comply with legal obligations, resolve disputes, prevent fraud, enforce agreements, or maintain financial records.
Data deletion may result in limited or complete loss of access to app services.
Some anonymized or aggregated data may be retained for analytics and service improvement purposes.

To request deletion of your personal data, please contact us using the details below.

Contact Us

If you have any questions about your account, personal data, or deletion requests, please contact us:

Email: foodexoressegypt@gmail.com
Phone: +201096771911

Our support team will review your request and respond within a reasonable period.